STAGINGPreview — prototype only, no real payments. Solicitor clearance pending; product design staged.
ChaseMateGET PAID · PER-DEBT PACKS

For tradies with overdue invoices

Owed money? One pack per debt. We run the chase — you approve every step.

One pack per overdue invoice: the polite reminder, the firm nudge, the formal letter of demand, and the NCAT pack — built on the ACCC/ASIC debt-collection rules, with your explicit approval before anything goes out. No subscription. No cut of what you recover. Not a law firm, not a debt collector.

Chase a debt · from $49 See the 4-step ladder
$49 / $79 / $99per debt, priced by debt size
YOU APPROVE ALLnothing sent without your tick
RULE-BUILTACCC/ASIC contact rules enforced
$0 COMMISSIONwe take nothing of what you recover

The 4-step ladder

Polite first. Formal when it counts.

Every step is drafted for you, checked against the conduct rules, and held until you approve it. Professional and factual throughout — no threats, ever. No tick, no send.

DAY 7
OVERDUE

1 · The polite reminder

On your letterhead. Assumes good faith — invoices get missed, people get busy. Short, professional: the amount, the invoice number, how to pay.You approve before send

DAY 14
OVERDUE

2 · The firm nudge

Firmer tone, 7-day payment window, consequences stated factually (not as threats). This is a business record, not a spray.You approve before send

DAY 21
OVERDUE

3 · The formal letter of demand

14-day deadline before NCAT escalation, tiered A/B/C by balance and age. Debts ≥$10k or ≥90 days old pass a solicitor-review gate first. Staged design — solicitor clearance pending, and we never promise the letter is guaranteed-safe or guaranteed-effective.You approve before send

DAY 28+
OVERDUE

4 · The NCAT pack

Application documents list, timeline of events, lodgement checklist — assembled for you. You lodge it yourself; we don't act for you.You approve before send

Pricing

One pack per debt. Priced by the size of the debt.

No monthly subscription — because the product working would be the subscription's churn event. The day your queue is cleared you'd cancel, so a subscription would punish us for succeeding. Per-debt pricing lines the price up with the outcome: you pay when you have a debt worth chasing, and the tier scales with the stakes.

Debts up to $2,500
$49 one-off per debt

Full 4-step ladder: reminder → nudge → letter of demand → NCAT pack. $49 to chase $800 is about 6% of the debt — trivially rational next to writing it off.

Chase it · $49
Debts $2,500 – $10,000
$79 one-off per debt

Full 4-step ladder with tier-B demand letter. The middle of the book — where most overdue trade invoices sit.

Chase it · $79
Debts over $10,000
$99 one-off per debt

Full 4-step ladder with tier-C demand letter + solicitor-review gate. $99 to chase $15,000 is about 0.7% of the debt.

Chase it · $99

Every tier: one-off per debt, no subscription, no success fee, no commission. You approve every message before it's sent. Part-payments re-base the balance automatically — paid money is never re-demanded. Staged prototype pricing.

Nothing goes out without your explicit approval.

Every message is drafted, compliance-checked, and queued — then it waits. You review it, you tick it, then it sends. No tick, no send. That's the whole control model.

  • Contact caps, enforced as rules: max 3 contacts/week and 10/month (rolling) per debtor + debt — modelled on the ACCC/ASIC debt-collection guideline.
  • No-contact windows respected automatically, including NSW public holidays.
  • Threats blocked by construction: prohibited-language patterns are filtered before any draft reaches you.
  • Required disclosures included on every formal step.
  • Debtor signals auto-pause the chase: genuine dispute, hardship, wrong identity, or do-not-contact → automatic pause; only you can resume.
  • Part-payments re-base the chase: the outstanding balance is recalculated — paid money is never re-demanded.
  • Full-identity gate at step 3: wrong-debtor risk fails closed before any letter of demand.
  • 90-day data purge after a debt closes.

Read this before you buy a pack

  • ChaseMate is a reminder-and-document-assembly service — not a law firm, not a debt-collection agency.
  • We do not threaten debtors. Every message stays professional and factual.
  • We do not chase disputed debts — a genuine dispute pauses the chase automatically.
  • We take no cut of recovered money, and we send nothing without your explicit approval at each step.
  • The letter of demand is the wedge and the legal risk: solicitor clearance is pending, and we never promise it as guaranteed-safe or guaranteed-effective. If counsel says it can't go out safely in this form, the product doesn't ship as described — that's the honest deal.

Scope

What a pack is — and isn't

A pack is

  • One overdue invoice, chased through 4 escalation steps
  • Every draft compliance-checked and held for your approval
  • Built on the ACCC/ASIC debt-collection guideline as enforced rules
  • NSW-first: contact windows and holiday calendars are NSW-only at prototype

A pack isn't

  • Not a law firm, not a debt-collection agency, not representation
  • Doesn't chase genuinely disputed debts — dispute pauses automatically
  • Doesn't threaten, harass, or contact outside the allowed windows
  • Doesn't lodge your NCAT application — you get the assembled pack, you lodge

FAQ

Straight answers, no sales talk

Are you a debt collector or a law firm?
Neither. ChaseMate is a reminder-and-document-assembly service. We draft, compliance-check, and queue messages — you approve and they go out under your name, on your letterhead. We never act as your agent or representative.
What if the debtor says the debt is disputed?
The chase pauses automatically — dispute, hardship, wrong identity, or do-not-contact signals all trigger an automatic pause. Only you can resume it, explicitly. We don't chase disputed debts, full stop.
What if they pay part of it?
The chase re-bases to the outstanding balance automatically. Paid money is never re-demanded — the next step references what's actually still owed.
Why per-debt pricing instead of a monthly subscription?
Honest answer: the product working is the subscription's churn event. The moment your queue is cleared, you'd cancel — so a subscription would punish us for succeeding. Per-debt pricing aligns the price with the outcome: you pay when you have a debt worth chasing, and the tier scales with the stakes.
Is the letter of demand definitely safe to send?
We don't promise that — and you should be suspicious of anyone who does. The demand-letter step is under solicitor review; the staged design includes a solicitor-review gate for debts ≥$10k or ≥90 days old. If counsel says automated letters of demand can't go out safely in this form, the product ships without that step. That's the deal, stated upfront.
What happens to my data?
Minimum-PII intake: 5 fields get steps 1–2 moving; the full-identity gate at step 3 fails closed on wrong-debtor risk. After a debt closes, data is purged at 90 days. Full privacy wording is pending solicitor review before anything goes live.
When can I actually buy a pack?
Not yet — this is a staged prototype. Solicitor clearance on the letter-of-demand step is the gating item before anything real. The checkout here is in test mode.

That invoice isn't going to chase itself.

One pack per debt. Four steps. Your approval at every step. From $49, one-off — and we take $0 of what you recover.

Chase a debt · from $49
General information only. ChaseMate is a reminder-and-document-assembly service — not a law firm, not a debt-collection agency, not legal advice. The escalation ladder and compliance gates described here are the staged product design, modelled on the ACCC/ASIC debt-collection guideline; solicitor clearance of the letter-of-demand step is pending before anything goes live, and the step is never promised as guaranteed-safe or guaranteed-effective. NSW contact windows at prototype. Pricing shown is staged prototype pricing.